Product Development

• Product development timeliness metrics: Implemented cross-functional tracking of product development status allowing automated reporting of "at risk" titles and analysis of root causes of lateness. System provided the ability to identify situations before they escalated into revenue-threatening problems. (HE11)
• MarkLogic implementation: Implemented MarkLogic as the asset management system used to capture and control asset and metadata information for the majority of assets used in publisher's digital products, including narrative, assessment, rich media and interactive asset types. (HE12)
• Content readiness improvement: Developed and implemented a learning content metadata and content readiness strategy, leading to 90% of titles being created in an XML-first workflow, 96% with full electronic, worldwide rights and 100% available as digital files. (HE13)
• Learning management system consolidation: Directed the task force assigned to consolidate eLearning platforms of multiple acquired companies as part of an initiative to merge the Higher Ed and Career and Professional Groups of this publisher. (HE14)
• Digimarc and Quick Response (QR) codes: Completed pilot program to use Digmarc and QR codes in popular reference material. Program tied online videos to codes embedded photos in current events titles that allowed a reader to scan the code with a phone camera and have the videos play on their phone. (HE18)
• Assessment development and production: Developed an approach to manage the development and production of psychometrically valid assessment items using a combination of vendor and internal staff. (HE19)
• MathML: Drove implementation of MathML into publisher's product development process to increase accessibility and reduce the effort associated with repurposing complex titles from print into digital. (HE20)
• Plant metrics: Implemented monthly reporting of differences in plant spend from prior year based on number of titles, size of titles, complexity and format. (HE23)
• Integrated systems architecture for product development systems: Developed an integrated, capabilities-based architecture to guide process and systems development. Architecture involved a services-based approach to promote scalability and allow for incremental investment systems enhancement and avoid "big bang" expenditure requirements. (HE33)
• Cuban editorial development: Supervised the editorial development and production of CUBA, a premier two-volume set containing interpretative essays on major topics in Cuban history, culture, and society. Articles were authored, among others, by scholars from Cuba requiring addressing intricate legal and financial restrictions in movement of funds between the U.S. and Cuba. (HE40)